Operations management, just as every functional area within an organization, can be defined from several perspectives: one with respect to its overall role and contribution within an organization; another focusing more on the day-to-day activities that fall within its area of responsibility.
What you will learn
❖ Review the regulatory requirements
❖ Describe the flight operations department organization
❖ List the flight operations department duties and responsibilities
❖ Outline the management systems requirements
❖ Summarize Human Factors applications in flight operations
❖ Management Systems in Flight Operations
Course format and Location
❖ This classroom course provides 5 days (40 hours) of instruction delivered by an Instructor
Who should attend
❖ Ab initio staff in an Airline Operations Center (AOC)
❖ New hires as flight operations officers
❖ Flight crew members
❖ Cabin Crew Members
- Regulatory framework
- Organization and management
- Flight operations management composition
- Management responsibilities
- Flight operations environment
- Flight operations department
- Human factors in flight operations
- Management Systems in Flight Operations